Terms of Service

Purchase and Redemption of Ticket

Please put your legal first and last name on the checkout form when you purchase your ticket.

This is important because when you arrive at the festival, we will ask for an ID (either school or government-issued) and check it against the name you provided. We will also ask you to “sign in” by printing and signing your name, to record that you came to the festival. After this point, we won’t issue a refund on your ticket.

Receipts

Please provide your email address on the checkout form. A receipt will be sent to that email address. We don’t use your email address for anything other than sending a receipt.

Disclaimer

This transaction should appear on your bank statement as “Peach House Presents”. It may also appear as “Stripe” or something similar, so if you see that, there is no need to worry.

Refunds

Contact us (orders@peachhousepresents.com) before the festival and we’ll be happy to issue a refund.

Refunds can only be made to the card that you used to pay, and should land in your bank account 5-10 after being issued.

Transfer of Ownership

If you wish to transfer your ticket to someone else, contact us (orders@peachhousepresents.com) before the festival, and let us know the legal first and last name of the recipient. We’ll be happy to update it on our end, and we will check for the recipient’s name when they arrive at the festival.

Code of Conduct

We expect festival-goers to treat each other with respect. The festival is a safe-space free of bigoted behavior and violence.

Do not bring outside alcohol into the festival.